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Hover and nester

8/7/2013

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It is amazing what you can learn from an afternoon with women. I was invited last spring at a Cabi showroom at my friend's and met very great women. I am sure you know the feeling of knowing only one or two people in the room. First, the conversation can be a bit awkward but then people relax and it's when it becomes really interesting.
So it usually starts with the weather, your work, activities - clothes in this case - and what you have been doing during the week or weekend. After the ice breaking, you don't know how these themes come into the conversation, but here you are talking about very deep/crude/ohmygosh topics.
During this particular afternoon, we got into the "restrooms at work". Have you already been talking about it with your friends? Man, this is a hot/long/fascinating issue. I say "issue" as for most of the people I know, there is always something wrong with this place.Bathroom, restroom, lavatory, powder room? 
How do you call it? I really like powder room, even if it is a bit over the top. When I go to wash my hands before I eat, I am actually not going to the restroom, right? Nevertheless, I don't hear it very often; last time I heard it I was helping out the organization of a gala surrounded by 50+ affluent +++ women. But back to our restrooms at work! Hover or a nester?
Choose wisely, because these are two species that hate each other... And I am both: I nest and I hove because you never know! I am probably your worst nightmare then, but for my defense, the nest protects me from former hovers and the hove from former nesters, plus, I throw it all away before I leave. Good girl!Three in a row!
So you just pushed the door of the women restroom and took the one at the far left, because all three are free and you won't take the one in the middle of course. You are peacefully peeing when you heard someone entering the restroom. Here you think: "I am here in the left toilet, this person won't use the one in the middle, she'll use the one from the right, so we both have our space". But this person is "Susie", and Susie is a nice girl, if it wasn't for her restroom habit to always choose the toilet next to the one in use. Really Susie? Don't worry, there will always be a Susie at your workplace, no matter how many toilets there are, she'd be using the one next to you. And be reassured, it's not you, she is doing it with every women in the company, there is no escape from Susie!
Who designed it?
I was working once at a place where the recurrent complaint was about the design - who would place the paper towels there? Yes, restroom design is important. Maybe I should rephrase, restroom design is a BIG DEAL. Let's take one example. JD Wetherspoon is always proud to win the Loo of the Year Awards and for a reason: you own a cool bar - excellent choice of beers & cocktails, welcoming ambiance, nice music, maybe good food - but ultimately if your restrooms are in bad shape, (and I would add especially the women's ones), well you will loose customers. It's all part of the customer experience and you can't minimize the impact restroom will have on it.Do you check first?
Cleanliness? Toilet paper? Trash can? Hanger? There is so much things you want to check before going to use the restroom and it is actually very hard to feel comfortable in your company's restroom, but you can't stop going so you have to make sure you know the place quite well, so you make the experience as pleasant as it can be. (that was weird to say).   Unfortunately, you can't control Susie but you can still have a good laugh about it with your friends as I did back in the spring!
And if you know great restroom, I just found this Cintas US best restroom contest, so please share where to go pee! 
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